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All Testimonials

We know that testimonials are important for our new customers and want you to have complete confidence in our company. To gain your trust, new reviews will be handled by Google and our third party companies for truly unbiased comments. We also encourage you to visit our social media page (Facebook, Twitter, etc) if you would like to view additional comments from others.

Below are old testimonials left on our website.

Saturday 21 June, 2008

Thanks you for such excellent customer service. Your plants are the most lush and healthy I've seen.The huge variety of arrangements and pots make my gift giving endless.I look forward to ordering my next bamboo.

Testimonial By: Christine Poltricitsky

Friday 15 February, 2008

I have ordered several times from Kaptiva for myself and for others as gifts. They're great! The Lucky bamboo is always healthy and in great shape.
Testimonial By: Kristin Ekvall

Monday 17 December, 2007

I just wanted to thank you for an amazing experience ordering from your
company. I was a little nervous about receiving plants in the mail, but all
of the bamboo came looking absolutely beautiful, even better than what you
can find at your local store!! They arrived perfectly and in time for my
wedding, at every wedding I have been too there is always tons of extra
favors left over because people don't want them, I had about 20 extra pieces
of bamboo than I had people at my wedding and I only ended up with 2
leftover pieces! I must say it was a hit, and people were very excited to
get it!

Thank you so much, I will certainly order from your company again and refer
you to all of my friends!
Testimonial By: Emily Sherman

Friday 02 November, 2007

I have ordered twice from you and was impressed each time. The plants came to my house as scheduled and looked very good...I will be buying more with the Holidays coming... Thanks so much
Testimonial By: Margaret

Tuesday 09 October, 2007


Just wanted to drop a little line to express how pleased we were with the Lucky Bamboo that arrived. They looked so fresh and vibrant. It is always a risk when you order from the internet, you really never know what you are getting! So, I just felt the need to say thank you for being so helpful with all the questions and concerns I had regarding the bamboo. FYI we received them last Thursday and have been watering them with bottled water. We finally put them in the pots yesterday and they are still lovely! I will and would recommend anyone looking for Bamboo to your website. Thanks again!
Testimonial By: Gina M. Wilkins

Wednesday 12 September, 2007

i bought 50 bamboo and put them in individual bud vases for the centerpieces/favors at my wedding. i was so happy with the way they were shipped and the wonderful help i received. the prices were great too. i got so many compliments on them. thank you for making my special day beautiful!
Testimonial By: karen heery

Saturday 08 September, 2007

I am so impressed! I just received the bamboo I ordered to create arrangements for tables for my daughter's wedding. What healthy plants! And the packaging for shipping was excellent. I also appreciated the quick service and email updates. Thanks so much!
Testimonial By: Eloise Elliott

Thursday 23 August, 2007

I just had to tell you that out of all the products I have purchased on
line, I have had the most pleasant transactions with your company. Your
products are in perfect condition, packed very well, it arrives VERY timely
and in all, a VERY smooth transaction. I received my second order from you
and at this point, I hope I come across some extra money so I can order
again soon! This may be an odd email to receive, but I had to let you know
that I am VERY happy with the purchases I have made with you. Keep up the
good work and I know I'll be back soon!
Thanks again from your VERY happy customer!
Testimonial By: Colleen Gorlewski (by email)


Friday 17 August, 2007

Hi Ty,

Just wanted to thank you for your help, I received my order today and they
look great.

Best wishes,
Testimonial By: Uyen

Monday 13 August, 2007

Thank you ever so much Ty for your prompt action in seeing that my 2 charms will be included in my next order, my faith in your companys integrity was not misplaced... I will continue to be placing future orders with you.
Testimonial By: JJ Ascetta

Sunday 12 August, 2007

I am so very pleased with your product, specifically the Lucky
Bamboo plants with the hand-made pots. The plants are so healthy, and the
little pots are absolutely adorable! Thank you so much.
Diane Erickson
Testimonial By: Diane Erickson

JJ Ascetta

Friday 10 August, 2007

I was researching to buy Luck Bamboo and found your site several months ago, looking at it several times before I finally purchased. The bamboo arrived last night and I was very impressed, it was in beautiful condition. The leaves were lush and a vibrant green, the stalks were very healthy, and their delicate root system was so carefully wrapped in plastic sacs filled with moisture beads and then wrapped in plastic wrap and banded by rubber bands. They were perfectly protected in foam peanuts, They unpacked easily, and I suggest the foil wire as a decorative touch.

I only have one disappointment, you forgot my 2 decorative charms, this was a gift for my boyfriend and I needed to ship it out to him for 12 Aug 07. I called immediately when they arrived at 7:48pm EST and left a message, no one returned my call.

Today I called 4 times and have still not received a call back. Despite this, I have placed another order, and had hoped to talk with you so you could include the 2 charms you forgot in the first order… I’m hoping you won’t disappoint me with your customer service.
Testimonial By: JJ Ascetta

Thursday 09 August, 2007

hi. just wanted to let you know I received the bamboo today and it it just
beautiful I couldn't be more pleased with the plants and the service.
thank you again
Testimonial By: gilda shepherd

C. Whitehead

Wednesday 01 August, 2007

I chose your site and looked at it many times before deciding to order the Birthday Cake Lucky Bamboo arrangement. I could not figure out how a live plant could be in transit 4-5 days and still be alive. It was and did not have a dead leaf on it. The side which was lying in the box was a bit flatter than the top side, but now, after only a week has straightened up and shaped beautifully. I am impressed with the plant, your extremely prompt follow up to my questions, and the constant information provided me about transit.
Testimonial By: C. Whitehead

Tuesday 17 July, 2007

I just wanted to say thank you so very much Kaptiva Imports for the replacement of my vase. My daughter and I just love the lucky bamboo plants and the service was more then 5 stars. Everything was packaged so nicely and the bamboo plants look like we just bought them out of the store, so green and fresh looking. I've all ready placed two more orders. Thank you so very much again Pattie and Heather
Testimonial By: Patricia L Tenney

Friday 13 July, 2007

We just received the heart shaped lucky bamboo arrangements and they are fantastic!
The bamboo was incredibly healthy, and was shipped with more than enough care! The pots are also very stylish. These will look great on the tables at our wedding. Thanks so much Ty! I'll recommend you to many others :)
Testimonial By: Timothy Cabana & Drew Brady

Alfredo (by email)

Saturday 02 June, 2007

Recieved my order yesterday. Arrived in excellent condition and the plants
are better than expected! I will highly recomend your company.
Testimonial By: Alfredo (by email)

Wednesday 30 May, 2007

I just wanted to say how pleased I am with my purchase. The plants arrived in perfect condition, and super quickly. They are going to be beautiful in our centerpieces this weekend, thanks so much!
Testimonial By: Hollie Anderson

Annie (by email)

Sunday 06 May, 2007

The bamboo plants were a big hit at my daughter's shower. Everyone praised
about how healthy the plants looked as well as how smart I was to even think
of giving them as favors. So, thanks for your help.
Testimonial By: Annie (by email)

Friday 04 May, 2007

The bamboo plants were used for my daughter's bridal shower as favors. They were delivered in perfect condition & none of the vases were broken. I would definitely use your company again. They were a big hit with the women & looked beautiful on the tables.
Testimonial By: Arlene Halin

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