Thank you so much for your wonderful customer service. The plants for my daughter's wedding favors were received in excellent condition. I had ordered about 100 extra plants in case some died during the shipping process, which took three days to our address. Every one of my 710 pieces arrived in excellent condition because they were packed so well. The three piece bamboo favors we made were a real hit with our guests and we were able to make a centerpiece with the extra pieces we ordered. I was also impressed with your willingness to price match your offer that appeared on your website the day after our order arrived. We are enjoying the extra bamboo arrangements we were able to order as a result of the credit we were offered. We would highly recommend Kaptiva Imports to any customer. It has been a joy dealing with your company. Thank You!